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FAQ

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Deliveries will take place between 1:00 PM and 7:00 PM. However, please be aware that there may be delays due to traffic or other unforeseen circumstances, and we appreciate your understanding in this regard.

Deliveries are scheduled between 1:00 PM and 7:00 PM. However, please be aware that there may be delays due to traffic or other unforeseen circumstances, and we appreciate your understanding.

As our policy follows the principles of same-day preparation and delivery for freshly made products, cancellations are not possible once payment is completed. Please note that our company's order deadline for same-day delivery is 7:00 AM on the previous day. Therefore, cancellations are accepted until midnight on the day before delivery, as orders placed after 7:00 AM on the previous day will be delivered the next day.

You can use the chat feature on the bottom right of our website or reach out to us via Instagram DM or KakaoTalk channel. Our staff will review your inquiry and provide a response promptly.

Mom's Kitchen strives to provide the essence of natural flavors by using only fresh ingredients and natural seasonings as much as possible.
Moving forward, we will continue our efforts to offer products that are safe and healthy, allowing you to experience the authentic taste of nature with confidence.

We apologize for any inconvenience caused.
Please use the chat feature on the bottom right of our website, send a direct message on Instagram, or contact us through KakaoTalk channel. Kindly include a photo of the damaged product along with your message, and our staff will investigate and respond accordingly.